Meet Our Team

Glenn Russell

Tim Golden

Macon Davis

Alex Winfield

Jocelyn Lindsey

More about Our Team and Coastal Group Inc Management Approach

We are members of NARPM, National Association of Realtors, the Virginia Association, The Hampton Roads Realtor Association, the REIN Multiple Listing Service. We participate in and have chaired several of the key local committees for our industry and communities. Our experience includes single family listing and sales, investor-owned 2-8 unit multi family units and neighborhood retail and shopping center locations. We pay careful attention to ensure that even a first time landlord receives only the best experience when leasing their family home. Our services are focused on helping the young family looking for a new home, or the professional coming from out of area, requiring a highly effective relocation experience.

The staff at Coastal Group Inc is professionally trained and committed to take Property Management to a new level of "person commitment" and performance. We are focused on exceptional management of homes, condos and townhouse in the Virginia Beach - Norfolk - Chesapeake communities. Coastal Group Inc's owners enjoy the benefit of our well-established contacts with reputable maintenance and repair individuals and small businesses as well as nationwide service providers throughout the areas we service. We are committed to working closely with each property owner to relay information concerning the status and condition of each property. We provide direct oversight of each repair request: from the initial order through completion and payment. Our staff people bring many years of knowledge to building a proficient vendor base offering key services at very competitive prices in a wide array of expertise.

How We'll Help With Your Property Management Needs

Local Expertise

Our experience in the local property management market has shown us a lot. We've seen about all there is to see, and our experience is behind you.

Personalized Service

We don't treat out clients like just another number. It's important that our property owners understand they will always be able to reach us when needed.

Happy Clients

Keeping our clients happy and profitable is our utmost priority. By focusing on delivering results and being responsive, we keep our clients satisfied and informed.

Coastal Group Inc Realtors provides end-to-end property management and real estate services:

purchase, sale, lease, rental, valuation of real properties for residential housing, apartment homes, and mixed-use properties including neighborhood commercial and retail space.

Our services include:

Property Management and Administration

Onsite photo reports and property inspections

Repair estimates for extensive repair or renovation work

Limited Project Management

Property Operations

Marketing and Communications

Physical asset review and preventive maintenance programs

Value-added services, including combined buying power and negotiated vendor pricing

Financial property purchase, management and sale planning

Military family relocation services

Out-of-area Realtor Referrals for great service

Out of state investor asset management

Financial and accounting reporting

Strategic planning

Due Diligence Services

Financial Services

Technology innovations

Insurance policy renewal support services

Our efforts are focused on generating attractive rental returns through the acquisition and management of rental housing, buying, selling and developing real-estate assets; through our dedicated investment and management efforts.

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<h1>Coastal Group Rents PROPERTY MANAGEMENT SERVICE GUARANTEES</h1>
<p>We are committed to providing our clients with high-quality service for their rental property and we backit up with our service guarantees.</p>
<h2>YOU WILL LOVE OUR GUARANTEES!</h2>
</center>
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<p>If we are unable to lease your home in 21 days or less we will give you the first 2 months ofmanagement for free!</p>
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<p>We are proud of our screening process and tenant oversight, if at anytime we are in a position to have toevict your tenant we will cover the initial costs of filing for all of the court appearances involved withevicting a tenant. Attorney’s fees are an additional expense</p>
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<p>If your tenant pays their lease rental payment in full by the 1st of the month in which it is due ouraccounting team will process those funds by the 10th business day of the month or you will receive acredit equal to that month’s management fee.</p>
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<center><a href="#pet" class="smooth-scroll"><img src="/images/pet-guarantee.png" alt="Pet Guarantee Badge"></a></center>
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<p>We offer a guarantee that any damage caused to the home, above normal wear and tear, resulting fromthe approved pet(s) that is not covered by the security deposit will be reimbursed by CGI Properties tomake necessary repairs on behalf of the owner. This excludes any Service Animals per Fair HousingGuidelines. This Free Animal Guarantee is limited to an amount of $100 per pet. Additional coveragesare available as well.</p>
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<p>If for any reason you are not completely happy with our services and want to leave us, you can cancelyour management agreement without penalty at the end of the current lease.</p>
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<p>We don’t get paid until you get paid. With CGI you will have peace of mind, knowing that we are workinghard for you and you will not need to pay us until you get results.</p>
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<p>We certify that you will NEVER have to pay 2 leasing fees in the same 12 month period. Now, the onlyexception would be a federal military relocation, or any other early termination clause required by thestate which are out of anyone’s control, but outside of that, we guarantee your tenant will stay 12months, or we will find a replacement at no additional charge.</p>
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<a id="21day"> </a>
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<img src="/images/21Day-guarantee.png" alt="21 Day Guarantee Badge">
<h2>HOW IT WORKS</h2>
</center>
<p>When it comes time to market your rental property, the last thing you want is to have your homeunrented. Every day an investment property is vacant is a day of lost income and this is why weguarantee that we will find the right tenant for your home within 21 days or you receive two months ofmanagement fees for free when the 21-Day Rental Guarantee is added to your property management orleasing agreement.</p>
<h3>Our conditions for the 21 Day Rental Guarantee are simple:</h3>
<ul>
<li>The home must be vacant.</li>
<li>The home must be ready for tenants, The 21 days begin from the day the home is move-in ready.</li>
<li>The home must be a pet-friendly property and allow a maximum of 2 approved pets.</li>
<li>21 Day Rental Guarantee must be included in your Property Management Agreement.</li>
<li>We will provide the Guaranteed Rental Price. (and accept it mutually)</li>
<li>Property must be available for self showings or on same-day short notice.</li>
</ul>
<div class="clear height-lg"></div>
<hr/>
<div class="clear height-lg"></div>
<a id="eviction"> </a>
<center>
<img src="/images/eviction-guarantee.png" alt="Eviction Guarantee Badge">
<h2>HOW IT WORKS</h2>
</center>
<p>We understand how frustrating it is when a tenant violates their lease agreement and the financialimplications for property owners. It’s an unfortunate fact that some tenancies end in eviction. With CGI’sEviction Guarantee, you don’t have to worry about the costs for an eviction because when you have CGIProperties as your Property Manager you are automatically enrolled in our Eviction ProtectionGuarantee we not only handle the eviction process but we cover the filing fees associated with theeviction, up to $350.</p>
<h3>How the Eviction Guarantee works:</h3>
<ul>
<li>New tenants with leases signed after Management Agreement is in place are immediately covered.</li>
<li>The Program does not cover lost rent, move-out costs, or damage to property.</li>
<li>The Program does not cover the Owner for the Tenant’s Attorney fees, or court-ordered fines, damages,or penalties.</li>
<li>The Eviction Protection plan must be specifically subscribed to in your current Property ManagementAgreement.</li>
</ul>
<p><em>This is a summary of terms or the Eviction Protection Plan, see your management agreement for exactterms.</em></p>
<h3>Additional Coverages Available:</h3>
<p>For a small charge of $7.95 per month you can be included in our Additional Eviction ProtectionPackage which extends the protection to include the following:</p>
<ul>
<li>Removal of Tenant Possessions (Cost $1,000+)</li>
<li>Lock Change Required by Law (Cost $150-300)</li>
<li>Initial Basic Cleaning of the Property (Cost $580)</li>
</ul>
<div class="clear height-lg"></div>
<hr/>
<div class="clear height-lg"></div>
<a id="ontime"> </a>
<center><img src="/images/ontimerent-guarantee.png" alt="On-Time Rent Guarantee Badge"></center>
<p>When a tenant pays rent on-time we promise to have your owner’s payment processed within 10business days. If not, we will give you back that month’s management fee.</p>
<center>
<h2>HOW IT WORKS</h2>
</center>
<p>Making sure you get your money as soon as possible is part of our job and the reason why we offer ourOn-Time-Rent Guarantee through CGI’s Express Pay. What this means is that we will get yourpayments to you by the 10th business day of the month when the tenant pays rent by the first of themonth. If we can’t do this for you then we didn’t complete our job and we will pay that month’smanagement fee.</p>
<div class="clear height-lg"></div>
<hr/>
<div class="clear height-lg"></div>
<a id="pet"> </a>
<center><img src="/images/pet-guarantee.png" alt="Pet Guarantee Badge"></center>
<p>CGI will pay for any damages exceeding the security deposit caused by an approved pets up to$100/per approved pet.</p>
<center>
<h2>HOW IT WORKS</h2>
</center>
<p>Most property owners are unaware that there are benefits of having a pet-friendly property and that theirreal estate investment can become more valuable when tenants are permitted to bring pets.More high-quality applicants - Over 70% of renters are pet owners. Opening up your rental to themajority of the market significantly raises the number of applicants for a property.Longer occupancy period - Renters with pets have longer tenancy periods which means less turnoverand few related owner expenses.</p>
<p>Happier Tenants - Studies have shown that owning a pet can improve happiness, well-being, and health.Increased rental rates - A property that allows tenants to bring their pets rents at a higher cost. Not onlydoes making your property pet-friendly increase the profitability of your investment but you will likely endup with happier tenant overall which makes life better for everyone.</p>
<h3>Still worried about allowing pets at your property?</h3>
<p>Let’s talk about our pet screening and approval process and our $100 Pet Guarantee and that protectsyou from destructive animals. We guarantee our owners up to $100 in damage protection for any petdamage beyond what the security deposit covers.</p>
<p>The pet owner must be a tenant that signed a lease with us and that we moved into the rental propertywith a CGI Management Agreement that included Pet Protection.We allow a maximum of two (2) pets neither of which can be on the restricted breed list.We screen each pet and charge a reasonable pet rent to the tenant.</p>
<h3>Additional Coverages Available:</h3>
<p>For a small charge of $8.95 per month, you can be included in our Additional Pet Protection Packagewhich extends the protection to a total of $500 total for the property.</p>
<p>CGI Transparency Disclosure - The only exception is in cases of an Authorized Service or EmotionalSupport Animal.</p>
<div class="clear height-lg"></div>
<hr/>
<div class="clear height-lg"></div>
<a id="happiness"> </a>
<center>
<img src="/images/happiness-guarantee.png" alt="Happiness Guarantee Badge">
<h2>HOW IT WORKS</h2>
</center>
<p>If for any reason you are not completely happy with our services and want to leave us, you can cancelyour management agreement without penalty at the end of the current lease.</p>
<div class="clear height-lg"></div>
<hr/>
<div class="clear height-lg"></div>
<a id="results"> </a>
<center><img src="/images/results-guarantee.png" alt="Results Guarantee Badge"></center>
<p>We promise to produce results, we get paid when you get paid</p>
<center>
<h2>HOW IT WORKS</h2>
</center>
<p>Our results guarantee ensures that you have the peace of mind of knowing we are working hard for youand you will not pay us until a tenant is placed and has paid rent.</p>
<p>That’s right, you don’t pay us anything until we produce results for you. At CGI, we don’t collectmanagement service fees until we have a renter moved in and rent is collected. We do all of the heavylifting – market your home, schedule showings, screen applicants, draft the lease, and facilitate tenantmove-in – all before being paid a dime.</p>
<div class="clear height-lg"></div>
<hr/>
<div class="clear height-lg"></div>
<a id="leasing"> </a>
<center><img src="/images/leasing-guarantee.png" alt="Leasing Guarantee Badge"></center>
<center>
<h2>HOW IT WORKS</h2>
</center>
<p>If we are leasing your property for you, we do all the work up front and you don’t pay us until you get aqualified tenant and they move into your property. That means we aggressively market and show yourproperty, screen the tenants, handle all of the paperwork and perform a move in inspection...all beforewe get paid anything.</p>
<p>Coastal Group Inc Transparency Disclosure - The only exception is in cases of an owner’s contributionto pay for vendors to get a home “rent ready” in advance.</p>
<h3>The conditions for our Leasing Guarantee:</h3>
<ul>
<li>We must have placed the tenants. This guarantee does not cover tenants we’ve taken over or inherited.</li>
<li>The guarantee does not cover tenants who have to break a lease due to military orders, militarytransfers, or any other legal cancellation of a lease.</li>
<li>The guarantee does not cover any tenants who have abided by the lease terms by paying appropriatelease breaking fees.</li>
</ul>
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Coastal Group, Inc. Realtors<br>
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